Empowering Customer Trust with Verified Reviews on Salesforce Commerce

Ranosys introduces RanoVoice, a Salesforce-native Ratings & Reviews Platform tailored for global eCommerce enterprises. Built with deep SFCC integration, RanoVoice enables brands to collect, moderate, and showcase verified customer feedback across product pages, enhancing trust, boosting conversions, and improving SEO outcomes.

From intelligent review collection to centralized moderation and review syndication readiness, RanoVoice ensures your user-generated content turns into a high-converting commerce asset. It’s already trusted by iconic brands like Victoria’s Secret, Rituals, and Bath & Body Works across Southeast Asia and ANZ.

Native Salesforce multi-cloud integration with a cartridge-based implementation model.

Our Ratings & Reviews Platform Services

Salesforce Ratings & Reviews Implementation

End-to-end setup of RanoVoice with your SFCC environment using a secure cartridge-based approach. Tailored for performance and fast time-to-value across multi-brand, multi-country sites.

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Review Collection Automation

Post-purchase automation logic and integration with email flows to maximize collection volume. Includes reminder logic, opt-in controls, and real-time review capture.

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Review Moderation & Approval Workflow

Control your brand voice with centralized review moderation. Approve, reject, or elevate reviews globally from a single admin portal.

Visual UGC Integration

Enhance PDPs with customer-submitted image galleries and “Verified Buyer” badges. Boost authenticity and engagement with real-user visuals.

SEO Optimization for Reviews

Automated structured data generation (JSON-LD) to display star ratings in Google results and improve click-through rates.

Salesforce Commerce Cloud Integration

Purpose-built for SFCC using custom cartridges, API-first architecture, and seamless support for headless and hybrid storefronts.

What to expect from Salesforce Service Cloud implementation?

Case Management

Multi-site & Multi-brand

Scale across brands and regions with centralized review management

Computer Telephony Integration

Verified Review Badging

Build customer trust with “Verified Buyer” labels integrated into your UI

Live Chat & Social Services

Analytics Integration

Native GA4 support to track review influence on shopping behavior

Email to Case

Image-based UGC

Turn visual proof into product confidence with customer-submitted images

Web to Case

Moderation & Localization

Approve, filter, or translate reviews for compliance and relevance

Workflow Automation

SFCC-Native Implementation

Seamless SFCC integration ensures zero-friction, high-speed performance