Empowering Customer Trust with Verified Reviews on Salesforce Commerce
Ranosys introduces RanoVoice, a Salesforce-native Ratings & Reviews Platform tailored for global eCommerce enterprises. Built with deep SFCC integration, RanoVoice enables brands to collect, moderate, and showcase verified customer feedback across product pages, enhancing trust, boosting conversions, and improving SEO outcomes.
From intelligent review collection to centralized moderation and review syndication readiness, RanoVoice ensures your user-generated content turns into a high-converting commerce asset. It’s already trusted by iconic brands like Victoria’s Secret, Rituals, and Bath & Body Works across Southeast Asia and ANZ.
Native Salesforce multi-cloud integration with a cartridge-based implementation model.
Scale Your Business with Certified Salesforce Experts
Access a dedicated team of Salesforce consultants and developers with proven expertise across multiple Salesforce clouds. Our offshore engagement model helps reduce costs, accelerate delivery, and ensure seamless collaboration across time zones.
Certified Salesforce professionals delivering solutions across the Salesforce ecosystem.
Trusted expertise in Salesforce Managed Services and AppExchange solutions.
Highly rated by customers for quality delivery and support.
Recognized for excellence in Salesforce multi-cloud implementations.
Successfully published Salesforce Commerce Cloud cartridges.
Ready-to-deploy accelerators that speed up commerce implementation.
Hire Salesforce consultants and developers to build your offshore team
Access a dedicated Salesforce team that delivers cost-effective engagement, timezone-aligned collaboration, and strong communication across multiple tools. Our certified experts help accelerate implementation and ongoing managed services across the Salesforce ecosystem.
150+ certified Salesforce developers across the multi-cloud ecosystem.
Specialized expertise in Salesforce Managed Services and AppExchange solutions.
Consistently rated 5 stars for customer satisfaction on Salesforce AppExchange.
Recognized for excellence in multi-cloud Salesforce implementations.
Listed on Salesforce AppExchange for proven Commerce Cloud capabilities.
Custom-built accelerators tailored for both B2B and B2C Commerce.
Automate Your Review Pipeline
From post-purchase trigger to published review — without lifting a finger
Post-Purchase Emails
Automated invitations sent after delivery.
Structured Feedback
Attribute scoring specific to each category.
Photo Reviews
Shoppers upload visual proof.
Verified Buyer Badge
Confirms reviewer actually purchased item.
Multi-Product Emails
One single request covers whole order.
Cross-Site Sharing
Syndicate reviews across regional stores.
Review invitations sent automatically after delivery. Configurable timing and reminders — set it once, it runs itself.
- Smart delivery scheduling
- Customizable timing windows
- Automatic reminder cadence
The Business Impact of Customer Reviews
Customer reviews build confidence and drive better purchases.
higher purchase likelihood
for products with 5+ reviews vs products with zero reviews
of shoppers rely on reviews
to evaluate products before making a purchase decision
higher conversion
for products with reviews vs products without
read 1–6 reviews before buying
of online shoppers actively read reviews before checkout
Meet Revueforce.
A modern Ratings & Reviews platform, purpose-built for Salesforce Commerce Cloud.
Revueforce helps brands collect, moderate, and showcase customer reviews to drive higher conversions without complex integrations or rigid templates.
Collect
Automate post-purchase review requests. Go beyond star ratings. Collect structured feedback on the attributes that matter most for each product type.
Control
Three-layer moderation pipeline with content filtering, AI analysis, and human moderation to ensure only high-quality reviews appear on your store.
Convert
Show customer ratings, reviews, and AI summaries. Give shoppers the social proof they need — to build trust, reduce hesitation, and increase conversions.
Revueforce AI.
Two intelligent agents, working alongside your team.
RevueGuard
AI-Powered Moderation & Brand Protection- Auto-moderates every review in real time
- Detects spam, fakes, abuse, policy violations
- Confidence scoring drives auto-publish or flag
- Full audit trail on every decision
RevueDigest
AI-Powered Review Intelligence- Smart summaries on every product
- Sentiment & theme detection
- Early-warning alerts - sudden surge of negative reviews
- Weekly AI Digest - Top 3 themes, biggest sentiment shifts, products needing attention
Salesforce Ecosystem
Native integrations across Service, Marketing, and Loyalty — built for brands running on Salesforce Commerce Cloud.
- Auto-Create Service Case from Negative Review
- Customer 360 Review Timeline
- Reply to Customers via Case-to-Email
- Reported Reviews creates Moderation Case
- Review Requests via Journey Builder
- Dynamic UGC Content in Email campaign
- Reviewer-Based Audience Segments
- Milestone-Triggered Customer Journeys
- Earn Points for Published Reviews
- Bonus Points for Photos & Long-Form
- Tier Upgrade from Review Activity
- Extend Point Expiry via New Reviews
Three-layer Moderation
Every submission flows through rule-based filters, the RevueGuard AI agent, and human moderation — only when needed. Clean reviews publish in seconds.
Content filters
Rule-based screening.
RevueGuard
Detect spam, promotional/fake review, abusing language, off-topic etc.
~95% of clean reviews publish in seconds
Human moderator
Team handles the exceptions — not the routine.
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Promotional content100% of borderline reviews get human eyes
Our Ratings & Reviews Platform Services
Salesforce Ratings & Reviews Implementation
End-to-end setup of RanoVoice with your SFCC environment using a secure cartridge-based approach. Tailored for performance and fast time-to-value across multi-brand, multi-country sites.
Review Collection Automation
Post-purchase automation logic and integration with email flows to maximize collection volume. Includes reminder logic, opt-in controls, and real-time review capture.
Review Moderation & Approval Workflow
Control your brand voice with centralized review moderation. Approve, reject, or elevate reviews globally from a single admin portal.
Visual UGC Integration
Enhance PDPs with customer-submitted image galleries and “Verified Buyer” badges. Boost authenticity and engagement with real-user visuals.
SEO Optimization for Reviews
Automated structured data generation (JSON-LD) to display star ratings in Google results and improve click-through rates.
Salesforce Commerce Cloud Integration
Purpose-built for SFCC using custom cartridges, API-first architecture, and seamless support for headless and hybrid storefronts.
Three-layer Moderation
Every submission flows through rule-based filters, the RevueGuard AI agent, and human moderation — only when needed. Clean reviews publish in seconds.
LAYER 1
Content filters
Rule-based screening.
LAYER 2 · AI AGENT
RevueGuard
Detect spam, promotional/fake review, abusing language, off-topic etc.
LAYER 3
Human moderator
Team handles the exceptions — not the routine.
Marcus T.
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What to expect from Salesforce Service Cloud implementation?
Multi-site & Multi-brand
Verified Review Badging
Analytics Integration
Image-based UGC
Moderation & Localization
